Terms of Service

Last Updated: September 16th, 2026

This website (www.jessiegretener.com) is operated by Delvvy LTD ("we", "us", or "our"). Delvvy LTD is a limited company registered in England and Wales (Company number: 15760294). Delvvy LTD is registered with the Information Commissioner's Office (Registration number: ZB802272). Jessie Gretener trades through Delvvy LTD.

These Terms of Service ("Terms") apply to your use of this website and to any sex education and coaching courses, workshops, digital products, or other services offered through it.

These Terms should be read alongside our Privacy Policy, Cookies Policy and any additional terms provided for a particular course, workshop, digital product, coaching service, or other purchase.

Who This Website Is For

This website and our sex education and coaching services and products are intended for adults aged 18 and over. By using this website, purchasing a product or participating in our services, you confirm that you are at least 18 years old. We do not knowingly provide our services to anyone under the age of 18.

Healthcare Disclaimer

All content and services, including articles, videos, courses, workshop material, and coaching sessions, is provided for educational purposes only.

Nothing on this website constitutes medical, psychological, psychiatric, or other professional healthcare advice, diagnosis, or treatment. It is not a substitute for consultation with a doctor or therapist.

You should always seek the advice of a qualified healthcare professional with any questions you may have regarding a medical or mental health condition.

If you are experiencing a medical or mental health emergency, contact emergency services or an appropriate crisis service immediately. We do not provide emergency, crisis, medical, psychiatric, psychological, or therapeutic services through this website.

Coaching Services

Jessie Gretener, trading through Delvvy LTD, provides sex coaching services for adults.

A sex coach is a trained professional who offers personalised sex education. Sex coaching is not therapy, counselling, medical treatment, or healthcare. Jessie does not diagnose medical or mental health conditions.

Jessie is endorsed by and adheres to the Association of Somatic and Integrative Sexologists Code of Ethics and the Somatica Institute Code of Ethics. Her coaching practice is education and embodiment based. She does not provide bodywork services.

You must not record, reproduce, or share the content of a coaching session without permission.

Payment is required in full before your session. Coaching sessions can be cancelled or rescheduled with at least 24 hours' notice. Cancellations with less than 24 hours' notice, or missed sessions, will be charged in full. In exceptional circumstances, we may consider a cancellation or rescheduling request at our discretion. This does not affect any statutory consumer rights you may have.

Online Courses

Our online courses provide educational content for your personal use. When you purchase a course, you receive a personal, non-transferable right to access.

You must not share your course login details, copy or redistribute course materials, or resell or commercially use the course content without our written permission.

Online course purchases are non-refundable once access to the course has been provided, except where you have a legal right to a refund under applicable consumer law.

At the point of purchase, you will be asked to expressly consent to accessing the course content immediately, and to acknowledge that you lose your statutory right to cancel under the Consumer Contracts Regulations 2013 once you have accessed it.

The information provided in online courses is not intended to diagnose, treat, or prevent any medical or mental health condition. It is not a substitute for advice from a qualified healthcare or mental health professional. If you have concerns about your physical or mental health, please seek advice from an appropriately qualified healthcare professional.

Group Workshops

Our group workshops are educational and may take place online or in person. Workshop content is intended for the participants who have purchased or been invited to attend.

We reserve the right to ask a participant to leave a workshop if their behaviour is abusive, threatening, discriminatory, disruptive, or otherwise inappropriate.

You must not record, reproduce, or share workshop content or materials without our permission.

Group workshop bookings are non-refundable, except where you have a legal right to a refund under applicable consumer law. You may transfer your place to another person, provided the replacement attendee meets the eligibility and safeguarding requirements of the workshop.

The information provided in group workshops is not intended to diagnose, treat, or prevent any medical or mental health condition. It is not a substitute for advice from a qualified healthcare or mental health professional. If you have concerns about your physical or mental health, please seek advice from an appropriately qualified healthcare professional.

Surveys and Questionnaires

We may use surveys, questionnaires, feedback forms, or similar tools for our coaching services, courses, workshops, articles, videos, email newsletters, social media content, and to improve our services.

Our surveys and questionnaires are designed to explore knowledge and attitudes relating to sex education and are not designed to intentionally collect special category data. Please do not provide sensitive personal information that is not requested. Please do not provide information you are not comfortable with sharing.

Participation is always voluntary. Any information you provide through a survey or questionnaire will be handled in accordance with our Privacy Policy.

Acceptable Use

When using this website and services, you agree not to:

  • Use the website for any unlawful purpose or in any way that breaches applicable law.

  • Attempt to gain unauthorised access to the website, our systems, or any related network.

  • Introduce viruses, malware, or other harmful material to the website.

  • Misrepresent your identity or age.

  • Use any part of the website's content for commercial purposes without our prior written consent.

  • Scrape, copy, or reproduce substantial parts of the website's content without permission.

  • Share paid course access or materials with other people without permission.

  • Use the website or our services to harass, abuse, threaten, impersonate, or harm Jessie Gretener, Delvvy LTD, or any other person.

  • Use the website to submit or transmit unlawful, abusive, defamatory, discriminatory, threatening, or otherwise harmful material.

  • Attempt to interfere with the operation, security, or integrity of the website or systems connected to it.

We reserve the right to restrict, terminate your access, refuse or discontinue a service if we reasonably believe you have breached these Terms or are using the website or services in a way that may cause harm, disruption, or legal or regulatory risk. You will not be eligible for a refund if this happens.

Intellectual Property

Unless otherwise stated, all content on this website is owned by or licensed to Delvvy LTD and is protected by copyright and other intellectual property laws.

You may view and download content for your own personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any content from this website without our prior written permission.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

Where we provide you with materials as part of a coaching session, course, workshop, or other service, those materials are provided for your personal use only and may not be copied, distributed, reproduced, resold, or commercially exploited without our prior written permission, unless expressly permitted otherwise.

AI and Automated Content Use

You must not upload, input, or otherwise submit any content from this website into any AI tool, chatbot, or generative AI service (whether for your own personal use or otherwise), including to summarise, reproduce, repurpose, or generate new content based on it.

This restriction applies in addition to, and does not limit, your other obligations under these Terms regarding copying, distributing, or commercially using our content.

Links to Third-Party Websites

This website may contain links to third-party websites or platforms. We do not control and are not responsible for the content, privacy practices, or availability of any third-party website, and including a link does not imply our endorsement of it.

Availability and Website Changes

We may change, update, suspend, or withdraw any part of the website from time to time, including content, features, or functionality. We do not guarantee that the website or any particular content will always be available.

We aim to keep the website accurate, up to date, and available, but we make no warranties or representations, express or implied, that:

  • The website will be uninterrupted, timely, secure, or error-free.

  • Any content on the website is complete, accurate, or up to date.

  • The website will meet your specific requirements.

The website and its content are provided "as is" and "as available," to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, Delvvy LTD shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, this website, including but not limited to loss of profits, data, or goodwill.

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence.

  • Fraud or fraudulent misrepresentation.

  • Breach of your statutory consumer rights where such liability cannot lawfully be excluded or limited.

  • Any other liability that cannot be excluded or limited by law.

Nothing in these Terms affects your statutory rights as a consumer.

Indemnity

You agree to indemnify and hold Delvvy LTD and its directors, officers, and contractors harmless from any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of any third-party rights, or your misuse of the website.

This indemnity applies only to the extent permitted by applicable law and does not require you to indemnify us for losses caused by our own breach of law or contractual obligations.

Privacy

Our collection and use of personal data is governed by our Privacy Policy. By using the website or our services, you acknowledge that your personal data will be processed in accordance with that policy.

Because our services may involve discussion of personal or sensitive subjects, please review our Privacy Policy before providing personal information to us.

Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have non-exclusive jurisdiction over disputes arising from these Terms, subject to any mandatory consumer rights that apply to you.

If you are a consumer resident elsewhere in the UK or in another jurisdiction, you may also be entitled to bring a claim in the courts of your country of residence, and mandatory consumer protection laws applicable in your country of residence may apply.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Complaints

If you have a concern about a coaching session, course, workshop, or other services, please contact us at hello@delvvy.com so that we can try to resolve the issue.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. Any changes will be posted on this page with an updated "Last Updated" date. Where changes are material, we will take reasonable steps to draw them to your attention.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms, to the extent permitted by law.

Contact

If you have questions about these Terms, you can contact us at:

  • Registered Address: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF

  • Email: hello@delvvy.com